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Privacy Policy for XPromo

Last updated: 9/13/2025

1. Information We Collect

Twitter/X Authentication Data

When you sign in through Twitter/X OAuth, we automatically collect:

  • Your Twitter username and display name
  • Profile image and bio information
  • Email address (if you've made it available to apps)
  • Twitter user ID and account creation date
  • Verification status and basic account metrics

Creator-Specific Data

For users who sign up as creators, we additionally collect:

  • Public Account Analytics: Follower count, following count, tweet count, and engagement rates
  • Content Analysis: Recent tweets for AI-powered content categorization and quality assessment
  • Valuation Data: Our algorithm's assessment of your account's promotional value
  • Service Packages: Pricing, descriptions, and delivery commitments you set
  • Payment Information: Stripe Connect account details for receiving payments

Order and Transaction Data

  • Promotional campaign details (product names, descriptions, links)
  • Order status, delivery confirmations, and payment records
  • Screenshots and links to completed promotional tweets
  • Communication between creators and requesters

Platform Usage Data

  • Login times, IP addresses, and browser information
  • Pages visited and features used on our platform
  • Search queries and filtering preferences
  • Error logs and performance data for system improvement

2. How We Use Your Information

Core Platform Services

  • Account Analysis: Use AI to analyze creator accounts and provide automated valuation
  • Marketplace Matching: Help requesters find suitable creators based on audience and content type
  • Order Processing: Facilitate promotional campaigns from request to delivery
  • Payment Processing: Handle secure payments and automatic settlements through Stripe

Communication and Notifications

  • Send order updates, delivery confirmations, and payment notifications
  • Platform announcements and feature updates
  • Marketing emails (with opt-out available)

Security and Compliance

  • Prevent fraud and detect suspicious activity
  • Verify tweet delivery and content compliance
  • Maintain platform integrity and user safety

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data in these specific circumstances:

Public Creator Profiles

  • Username, bio, follower count, and content categories are visible to all users
  • Service packages and pricing information
  • Account verification status and estimated valuation range

Service Providers

  • Stripe: Payment processing and payout management
  • Mailgun: Email delivery for notifications and communications
  • OpenAI: Content analysis and account evaluation (anonymized data)
  • Cloud Storage: Secure storage of screenshots and delivery confirmations

Legal Requirements

  • When required by law, legal process, or government request
  • To protect our rights, property, or safety and that of our users
  • In connection with business transfers or corporate restructuring

4. Data Security and Retention

Security Measures

  • Industry-standard encryption for data transmission and storage
  • Secure authentication through Twitter OAuth
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data on a need-to-know basis

Data Retention

  • Account data: Retained while your account is active
  • Order history: Kept for 7 years for tax and legal compliance
  • Analytics data: Aggregated and anonymized after 2 years
  • Inactive accounts: Deleted after 3 years of inactivity

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Control

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct inaccurate information in your profile
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format

Communication Preferences

  • Opt out of marketing emails while keeping essential notifications
  • Control frequency of order-related communications
  • Manage push notification preferences

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

6. International Data Transfers

XPromo operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Using service providers that comply with international privacy frameworks
  • Implementing standard contractual clauses for data protection
  • Ensuring adequate levels of data protection in destination countries

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Prevent fraud and enhance security

You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our platform
  • Updated "Last modified" date at the top of this policy

9. Contact Information

For questions about this privacy policy or our data practices:

This privacy policy is designed to be transparent and comprehensive. If you need clarification on any section, please don't hesitate to contact us.